FAQ
Can art be too small for a wall?
Yes - one of the most important sizing rules when you buy wall art is to select the right size and scale for the wall space available. If your custom wall art is too small for a room, it’ll make the entire room and the furnishings in it feel out of balance and out of scale.
How is my wall art order processed?
As soon as your order is placed our print studio prepares the image for high resolution printing. Once signed off, the order is carefully packaged ready for dispatch & the collection is booked with our courier partner.
How long will I wait for my order?
+- 14 days from placing your order.
What if my order is damaged in transit?
Please check your order on delivery. Should there be any damage, do not sign for it, and ask the courier to return it. We will then replace it immediately.
If the package is not checked when received, replacements will not be given at a later date.
How long do canvas prints last?
We use high quality paper, sophisticated printing technology and expert craftsmanship to produce the highest quality prints. The lifespan of print relies on where it’s placed and how it’s treated. Avoid hanging your wall art in direct sunlight.
Can I return my order?
Because of the personalised nature of the image, size and frame you choose, refunds or replacements cannot be granted for a change-of-mind.
However, replacements are manufactured and sent immediately for incorrect orders, and in the instance that an order arrives damaged. Photographic proof of the damage needs to be sent immediately on receipt of the order. If the package is not checked when received, replacements cannot be given at a later date.
We print on a high specification printer, and all orders are QC checked for colour and quality comparison with the website image prior to dispatch.